FAQs

Q: What is the origin of your shipments? 

A: Our products are sourced from various partner factories located worldwide. As a result, if you order multiple items, they may be shipped separately as they are manufactured in different locations.

Q: What is the estimated delivery time for my items? 

A: Typically, you can expect your items to arrive within a timeframe of 5 to 8 business days, depending on your location and any potential customs processes.

Q: Is it necessary to create an account to place an order? 

A: No, creating an account is not mandatory. .

Q: Can I request an exchange for my order? 

A: Currently, we do not offer an exchange service. However, we are more than happy to assist you . Please contact our customer support team for guidance on initiating a return.

Q: Can I initiate a return for my items?

 A: Returns are only accepted for shipment that were sent incorrectly from us or that arrive damaged .

A: Certainly! You can make changes or cancel your order after placing it. To request modifications or cancellations, please contact us as soon as possible. Once your order has been processed by our warehouse, changes may not be possible.

Q: What payment methods do you accept?

 A: We accept major credit cards, including VISA, Mastercard, Discover, and AMEX. Additionally, we offer the option to make payments through PayPal, providing you with flexibility and secure transaction options.

Q: How can I track the status of my order? 

A: Once your order has been shipped, you will receive an email notification containing a tracking number. This tracking number allows you to easily monitor the status and whereabouts of your order throughout the shipping process.